ENT Practices
Manage the full spectrum from sinus consults to hearing aid fittings in one schedule.
ENT practices see an unusually wide range of visit types: 10-minute post-op checks, 45-minute allergy consultations, hour-long hearing evaluations, and in-office procedures like tympanoplasties. Each requires different rooms, equipment, and staff. Curowell brings order to this complexity so your providers are not constantly waiting on room turnover or missing equipment.
Built for your workflow
We understand how ent practices actually work
Procedure and consultation mix creates scheduling whiplash
Your physician goes from a 15-minute post-op ear tube check to a 60-minute sinus CT review and surgical discussion in the next slot. The room needs to be turned over, different instruments prepped, and the mental context shift is significant. When the schedule does not account for these transitions, the day runs behind by noon.
Smart Scheduling
Smart Scheduling groups similar appointment types when possible and inserts appropriate transition buffers between procedure and consultation blocks. You can define scheduling templates that sequence your day logically, like procedures in the morning and consultations in the afternoon, while still accommodating urgent add-ons.
Allergy testing requires multi-visit commitment
Allergy testing and immunotherapy demand a structured schedule: initial testing, then weekly shots with 30-minute observation periods, then gradual spacing to monthly maintenance. Patients who miss shots have to restart from lower doses, wasting weeks of progress. Keeping 50 allergy-shot patients on schedule is a manual tracking nightmare.
Smart Reminders
Smart Reminders manages allergy shot schedules with awareness of dose escalation timing. If a patient misses a shot and the gap exceeds the clinical threshold, the system flags that patient for dose adjustment review before their next visit. Weekly shot reminders include the observation period requirement so patients plan their time correctly.
Hearing aid follow-ups and adjustments drag on
Hearing aid fittings involve an initial evaluation, fitting, two-week adjustment, and ongoing fine-tuning visits. Patients often need multiple adjustment appointments before they are satisfied. These short visits are hard to schedule efficiently and patients frequently call with questions that do not require an appointment at all.
Patient Chat
Patient Chat lets audiology patients report hearing aid issues between visits. Your audiologist can determine whether a concern requires an in-office adjustment or can be resolved with a remote setting change or user guidance. This reduces unnecessary follow-up visits while ensuring patients who do need adjustments are seen promptly.
Common questions
Questions from ent practices
Can the system handle scheduling for audiology and physician visits separately?
Yes. Audiology evaluations, hearing aid fittings, and physician consultations are distinct appointment types with separate provider calendars. The system can also link them, so a patient who needs both an audiogram and a physician review can be booked sequentially on the same day without manual coordination.
How does Curowell manage allergy shot walk-in appointments?
You can configure allergy shot times as open clinic hours where patients arrive within a window rather than at a specific time. The system tracks who is due for their next shot each week and sends reminders. When a patient checks in for their shot, the observation timer starts automatically and your staff is alerted when the wait period is complete.
Can we schedule in-office procedures that require special room setup?
Yes. In-office procedures are defined with room requirements, equipment needs, and setup/teardown buffer times. The system will not book a procedure into a room that lacks the necessary equipment, and it pads the appointment with prep and cleanup time so your next patient is not waiting while the room is turned over.