Orthopedic Practices
Coordinate surgical scheduling, imaging, and post-op recovery without dropping the ball.
Orthopedic practices manage patients across a long arc: initial consultation, imaging, possibly surgery, and months of post-operative follow-up. Each stage involves different providers, facilities, and timelines. When coordination breaks down, patients fall out of the pipeline and surgical schedules have gaps. Curowell ties the full episode of care together.
Built for your workflow
We understand how orthopedic practices actually work
Pre-op and post-op scheduling is a coordination nightmare
A single knee replacement requires a pre-op appointment, surgical clearance, the surgery itself, and a post-op follow-up sequence at 2 weeks, 6 weeks, 3 months, and 6 months. Each appointment involves different providers and locations. Your surgical coordinator spends hours per patient assembling this timeline.
Appointment Scheduler
Appointment Scheduler lets you build surgical episode templates that generate the full appointment sequence from a single action. Book a total knee and the system creates the pre-op, surgery, and post-op series with appropriate intervals, provider assignments, and location details. Changes to the surgery date cascade through the entire sequence automatically.
Imaging coordination delays treatment decisions
A patient needs an MRI before you can determine the surgical approach, but the imaging center has a two-week wait. If the patient is not proactively scheduled, they delay the MRI, which delays the surgical decision, which pushes the surgery out another month. The patient gets frustrated and may seek care elsewhere.
Smart Reminders
Smart Reminders tracks patients who have pending imaging orders and sends follow-up messages to ensure they schedule and complete their studies. If a patient has not completed their MRI within a configurable window, the system alerts your coordinator so they can intervene. This closes the gap between ordering a study and actually getting results back.
Long recovery follow-ups get abandoned
Post-surgical patients are diligent about their two-week and six-week follow-ups but often skip the three-month and six-month visits. These later visits are when hardware issues, range-of-motion problems, and complications surface. Losing patients at this stage means missing problems that are easier to fix early.
Smart Reminders
Smart Reminders sends recovery milestone reminders with messaging that explains why each follow-up matters clinically. A six-month post-op reminder does not just say 'time for a check-up' but references the specific procedure and what the surgeon needs to evaluate. Patients who understand the clinical reasoning are far more likely to keep the appointment.
Common questions
Questions from orthopedic practices
Can Curowell coordinate scheduling across our office, the surgery center, and the imaging facility?
Curowell manages your office scheduling directly and can track external appointments like surgery center dates and imaging studies as reference points in the patient's timeline. While it does not directly book into external facility systems, it ensures your follow-up schedule is anchored to the actual surgery date and sends reminders based on that anchor.
How does the system handle urgent add-ons like fracture patients?
Acute injuries require same-day or next-day slots. You can reserve urgent appointment blocks that are released to routine scheduling if unfilled by a configurable cutoff time. When a fracture patient calls, your staff or the AI Receptionist can book them into the urgent pool immediately without disrupting the existing schedule.
Can we track which patients are waiting for surgical authorization?
Yes. Patients in the pre-surgical pipeline can be tagged by status: awaiting imaging, awaiting authorization, cleared for surgery, and scheduled. Your coordinator sees a pipeline view of all surgical candidates and their current bottleneck, making it easy to prioritize follow-up calls and keep cases moving toward the OR.