Urology Practices
Handle procedure-heavy schedules and sensitive patient conversations with care.
Urology practices blend high-volume office visits with procedure-intensive days, managing conditions that patients often find difficult to discuss. From cystoscopies and vasectomies to chronic BPH management and prostate cancer surveillance, your scheduling needs range from quick follow-ups to complex multi-step surgical episodes. Curowell manages the clinical pipeline and the patient communication with the sensitivity these patients need.
Built for your workflow
We understand how urology practices actually work
Procedure-heavy days require precise orchestration
A typical procedure day might include four cystoscopies, two vasectomies, and a urodynamics study, each requiring different equipment, room setup, and time allocation. If one procedure runs long, the cascade affects every subsequent patient. Your staff needs to manage patient prep, room turnover, and post-procedure recovery simultaneously.
Smart Scheduling
Smart Scheduling sequences procedure days with realistic time allocations that include setup, procedure, and recovery buffers. It groups similar procedures to minimize room turnover and ensures the equipment needed for each case is available. When a procedure overruns, the system can notify waiting patients of the delay automatically.
Sensitive conditions make patient outreach delicate
Patients dealing with incontinence, erectile dysfunction, or cancer surveillance need communication that is discreet and specific. A voicemail that mentions 'your urology follow-up' can be embarrassing. But overly vague reminders lead to missed appointments because patients do not remember what the visit is for.
Patient Chat
Patient Chat uses configurable privacy settings so messages can be detailed when sent to a private channel the patient controls, or discreet when going to a shared device. Patients choose their communication preferences during intake. The system respects these settings for every touchpoint, from appointment reminders to test result notifications.
PSA and test follow-ups require reliable tracking
Prostate cancer surveillance involves serial PSA tests at specific intervals. A rising PSA requires prompt follow-up imaging or biopsy. When a patient misses their six-month PSA or the result is not reviewed in time, a clinically significant change can go undetected for months.
Smart Reminders
Smart Reminders tracks surveillance schedules for PSA monitoring, post-cancer follow-up imaging, and other serial testing protocols. When a patient is due for their next PSA draw, the system sends a reminder and alerts your staff if the test is not completed within the expected window. This creates a safety net for surveillance protocols that span years.
Common questions
Questions from urology practices
Can the system handle same-day procedure scheduling alongside office visits?
Yes. You can define procedure blocks and office visit blocks within the same provider's day or dedicate specific days to procedures. The system enforces these boundaries so office visits do not encroach on procedure time and vice versa. When a provider switches between modes, appropriate transition time is built in.
How does Curowell handle pre-procedure instructions for different urological procedures?
Each procedure type has its own instruction template that is automatically sent to the patient at the right time before the appointment. Cystoscopy patients receive different prep instructions than vasectomy patients. Instructions are sent at a configurable interval, such as one week before and again one day before, to ensure compliance.
Can we track patients through multi-step surgical episodes like prostatectomy recovery?
Yes. Surgical episodes are tracked as linked appointment sequences from pre-op through the full post-operative follow-up schedule. Your coordinator sees each patient's current stage in the recovery timeline and can identify patients who are overdue for their next follow-up. The system sends milestone-appropriate reminders at each stage of recovery.