Podiatry Practices
Keep your diabetic patients on schedule and your wound care visits from falling through the cracks.
Podiatry practices spend a significant portion of their day on diabetic foot care, chronic wound management, and orthotic fittings that all demand consistent follow-up. When a diabetic patient misses their routine foot exam, the next visit might be for an ulcer that could have been prevented. Curowell ensures your highest-risk patients stay connected to care.
Built for your workflow
We understand how podiatry practices actually work
Diabetic patients need proactive, not reactive, care
Diabetic foot exams should happen every three to six months, but patients who feel fine do not prioritize them. When they finally come in, it is because they have a non-healing wound or an infection. The visit that should have been a routine exam becomes an urgent wound care case that consumes your schedule and the patient's health.
Smart Reminders
Smart Reminders identifies diabetic patients by care protocol and sends exam reminders at the clinically recommended intervals. Messaging emphasizes prevention rather than treatment, reminding patients that the exam is quick and the consequences of skipping are significant. Patients who do not respond receive escalating outreach before they fall off your radar entirely.
Orthotics follow-ups are revenue left on the table
A patient is fitted for custom orthotics and told to return in two weeks for adjustment. Many patients never come back for the follow-up, either because the orthotics feel fine or because they forgot. Without the adjustment visit, you lose the follow-up revenue and the patient may not achieve the intended clinical outcome.
Appointment Accelerator
Appointment Accelerator books the orthotics follow-up at the time of the fitting and sends targeted reminders that explain why the adjustment visit matters for the device's performance. If the patient does not respond, the system offers alternative times. This simple automation recovers follow-up visits that would otherwise require your staff to make manual reminder calls.
Recurring wound care visits are hard to maintain
Chronic wound care patients need weekly debridement and dressing changes. These patients are often elderly, have transportation challenges, and may be managing multiple other medical appointments. Keeping them on a consistent weekly schedule requires persistent coordination that your staff may not have bandwidth for.
AI Receptionist
AI Receptionist handles recurring appointment confirmations and rescheduling for wound care patients. When a patient needs to move their Wednesday wound care visit, they can call at any hour and the system offers alternatives within the clinically acceptable window. This frees your front desk from the constant back-and-forth of managing a high-frequency recurring patient base.
Common questions
Questions from podiatry practices
Can we set different recall intervals for diabetic patients versus general podiatry patients?
Yes. Recall intervals are configured by care protocol, not as a one-size-fits-all setting. Diabetic patients can be set for three-month recalls, routine patients for annual recalls, and post-surgical patients for their specific follow-up schedule. Each protocol has its own reminder messaging and escalation cadence.
How does the system handle patients who need both a podiatry visit and a wound care visit?
You can define combined appointment types that include both a podiatric evaluation and wound care treatment in a single visit. The system allocates the appropriate time for both components. Alternatively, you can schedule them as separate back-to-back appointments with the same or different providers depending on your workflow.
Can patients or caregivers book recurring wound care appointments in bulk?
Yes. Recurring appointment series can be created for wound care patients with a set frequency and duration. The patient or their caregiver receives a confirmation for the entire series and individual reminders before each visit. If a single visit needs to change, the rest of the series remains intact.